Inktech

Billing Specialist

7.0/10

Inktech

$63,250 โ€“ $109,250 USD
Remote
mid
29 days ago
fintechigamingtech

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Description

What you'll do

  • โ€ขManual processing of withdrawal requests;
  • โ€ขAnalysis of deposits and unsuccessful transactions;
  • โ€ขInvestigation of suspicious and abnormal transactions;
  • โ€ขDetection and formation of fraud patterns;
  • โ€ขAnalysis of user behavior;
  • โ€ขVerification of payment details;
  • โ€ขProcessing refunds and erroneous credits;
  • โ€ขAnalyzing PSP technical statuses;
  • โ€ขInteracting with L1 support on transaction issues;
  • โ€ขMaintaining transaction logs and recording decisions.

Conditions

  • โ€ขHigh salary (plus performance bonuses and salary revision on a regular basis);
  • โ€ขWork schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;
  • โ€ข24-days holiday leave;
  • โ€ขCorporate English lessons;
  • โ€ขExciting work challenges that allow you to grow to your full potential;
  • โ€ขStrong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.

Requirements

  • โ€ขUnderstanding of payment processes: deposits, withdrawals, PSPs, crypto/fiat;
  • โ€ขExperience in payments, billing, anti-fraud, fintech, or operational support;
  • โ€ขAnalytical thinking and data skills;
  • โ€ขAbility to make decisions on each case and take responsibility for them;
  • โ€ขAbility to work under high pressure;
  • โ€ขAbility to work shifts, including night shifts;
  • โ€ขAt least one year of experience in payments, fintech, iGaming, or related high-risk projects.
  • โ€ขNice to have:
  • โ€ขExperience in iGaming / gambling / crypto / high-risk projects;
  • โ€ขExperience working with multiple PSPs;
  • โ€ขParticipation in building or improving anti-fraud processes;
  • โ€ขExperience with manual withdrawals and complex cases.
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