Community Manager
8.0/10
Btse
$82,000 – $138,000 USD
Office / on-site
mid
22 days ago
cryptofintechmarketingweb3TelegramDiscordData analysisCommunication skillsCrisis handlingUser feedbackProblem-solving skillsMultitasking
AI Summary
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Description
Responsibilities
- •Daily Community Management: Monitor and maintain order in the community. Respond to common user questions and provide basic support. Share announcements, event updates, and rule changes as directed.
- •Community Content Planning: Plan and execute interactive campaigns such as weekly topics, Q&A sessions, or AMAs. Gather and organize user feedback to make community content more engaging.
- •User Data Monitoring and Analysis: Track community activity, growth trends, and engagement levels. Provide actionable suggestions based on data analysis to improve community operations.
- •Crisis Handling: Quickly address and resolve disputes or emergencies within the community. Manage user complaints and handle basic technical support requests.
- •Platform Management: Optimize Telegram and Discord settings, including permission management, bot configurations, and channel organization. Monitor bot functionality to ensure smooth group and server operations.
Perks & Benefits
- •Competitive total compensation package
- •Various team building programs and company events
- •Comprehensive healthcare schemes for employees and dependants
- •And many more!
Requirements
Requirements
- •Strong understanding of community platforms, particularly Telegram and Discord
- •Excellent communication and problem-solving skills
- •Proactive and organized, with the ability to multitask in a fast-paced environment
- •Basic data analysis skills to monitor user activity and engagement
- •Prior experience in community management or related roles is a plus
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