Customer Support Specialist
4.0/10
Alfa-Bank
Not specified
Office / on-site
mid
26 days ago
supportfintech
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The vacancy has clear responsibilities and company information but lacks compensation details and technical requirements.
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Description
Responsibilities
- •Accept and process inquiries from corporate clients received via email and chats;
- •Interact with other departments to resolve issues;
- •Analyze the issues raised in inquiries and identify critical points;
- •Prepare reports for management.
Requirements
Requirements
- •Higher education;
- •Relevant work experience;
- •Proficient oral and written communication skills;
- •Business communication skills;
- •Ability to quickly assimilate information;
- •Ability to make independent decisions within one's area of responsibility;
- •Confident PC user.
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