Founding Success/Support Leader
8.0/10
WeLoveNoCode
$63,250 – $109,250 USD
Remote
lead
27 days ago
supporttechAirtableZapierIntegromat
AI Summary
The vacancy is well-defined but lacks some details on processes and company information.
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Description
What you'll do
- •Own and manage revenue collecting function from existing customers
- •Build and scale Customer Success/Support departments for customers
- •Build Success/support department for WLNC experts (talent)
- •Share insights with the product team to shape our product roadmap
- •Launch new initiatives and departments
- •Come up with all crazy ideas to drive 10x growth
Conditions
- •Competitive Market Salary
- •Huge portion of equity (really huge, almost like a founder)
- •Relocation to Palo Alto, US
- •Flexible hours - work whenever you feel comfortable. No 9-5 mentality
- •Ability to achieve remarkable results and grow with us
- •Have someone to recommend? We pay $15k in stocks for a successful recommendation
Requirements
- •2+ years of success experience, preferably at a talent marketplace
- •Experience in Airtable/Zapier/Integromat is a huge bonus
- •The ability to proactively engage existing clients through email and phone
- •A high sense of urgency that can adapt and pivot in every conversation
- •A team-player attitude with a desire to improve internal processes beyond your day-to-day tasks
- •A desire to grow
- •You’re highly organized; you’re comfortable managing many workstreams; you ensure that work is done on time.
- •Data-driven; strong data analytics skills
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