High Potential Program - IT Support

• •Solve problems!
• •Dive into real-world projects from day one, addressing dynamic challenges and contributing to the company's growth.

Onboarding & Training (Months 1–2):

• •Receive one-on-one mentorship and weekly feedback from seasoned tech leaders.
• •Learn the company's internal IT infrastructure, compliance requirements, and build your essential IT support toolkit.

Project Immersion (Months 3–4):

• •Helpdesk & Support: Be the first point of contact for internal IT requests and support tickets - covering hardware, software, accounts, and connectivity.
• •Asset Management: Own end-to-end asset management for employee equipment, including devices (macOS/Windows) and monitors.
• •Access & Permissions: Support the Engineering Team with user account and access permission management.
• •Documentation & Compliance: Maintain and document our internal IT infrastructure, tools, and processes in line with our compliance and certification requirements.

Leadership Excellence & Impact (Months 5–6):

• •Lead impactful projects demonstrating your growth on your journey to become a global ambassador of the company.
• •Identify recurring issues and proactively suggest or implement fixes, driving continuous improvement across the company's technical operations.

• •Comprehensive Training: Learn extensively with direct feedback from up to the founders, with the program designed to explore potential full-time employment following its completion.
• •Mentorship and Development: Benefit from one-on-one mentorship and personalized coaching. You will have a senior leader directly assigned as your mentor to guide you throughout the program.
• •Practical Experience: Get involved in real projects from day one, collaborating with teams across the company on initiatives that actually matter.
• •Community and Networking: Participate in monthly collaborative meetup weeks with cool team events and build a robust professional network.
• •Career Advancement: Successful completion of the program opens the door to a full-time position.
• •Additional Perks: Great office in a trendy location, free healthy brain food, a canteen and subsidized premium gym membership.

• •Currently enrolled in or recently graduated from a program in Computer Science, Business Informatics, IT Management, or possess equivalent practical knowledge.
• •A natural problem-solver - you don't wait for someone else to fix it. Structured, reliable, and communicative - someone the team can count on.
• •Genuine curiosity about AI tools and automation and how they can streamline internal operations. Comfortable working across Linux, macOS, and Windows environments.
• •Fluent in English; German is a plus.
• •Nice to have: Prior experience with scripting (Python, bash), MDM tools or AI workflow automation platforms (e.g. Make, Zapier, n8n).