Human Resources Representative
6.0/10
Encore
Not specified
Office / on-site
mid
about 1 month ago
May be outdated
hrHRISMicrosoft OfficeExcelWordPowerPoint
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Description
Key Job Responsibilities
- •Answer questions regarding company’s policies and procedures.
- •Maintain employee records in the Human Resources Information system (HRIS).
- •Responsible for managing HR mailbox and providing timely responses.
- •Escalates HR issues using judgment to assess risk and sensitivity level.
- •Draft various HR Letters.
- •Assist with onboarding process for team members.
- •Assists with off-boarding procedures.
- •Process and file HR mail.
Information Management and Reporting
- •Maintain digital and electronic employee records.
- •Run and prepare reports from HRIS.
- •Prepare ad hoc reporting for HR team.
- •Ensure up to date and thorough documentation.
- •Submit workflows in HRIS and ensure approval process is followed.
Benefits Administration
- •Manage Health Group Insurance and Retirement Savings Plan enrolment and updates.
- •Maintain Group Benefits and RSP system.
- •Answer inquiries regarding coverage and eligibility solve and escalate issues related to benefits and RRSP.
- •Upload RSP contributions to vendor’s portal.
- •Process monthly benefits and RSP remittances, reconciliations, invoices and billing.
- •Participate in benefits maintenance and system improvement projects.
Other responsibilities
- •Assist with updates to the company policies, and FAQ documents.
- •Create and update departmental SOPs.
- •Manage background check process for employees.
- •Manage the Reliability certification process and act as Alternate Company Security Officer.
- •Assist with the administration of Worker’s Compensation claims and disability claims.
- •Provide support with and participate in HR improvement projects.
- •Liaise with HR vendors.
- •Performs general office support functions, as needed.
Requirements
Job Qualifications
- •Bachelors Degree in Human Resources or Business Management, other analytical discipline or equivalent experience.
- •2+ years’ experience in administrative and customer service.
- •Critical thinker, active listener and effective time manager.
- •Organized, detail-oriented and able to prioritize multiple tasks and deadlines.
- •Excellent professional written and verbal communications skills.
- •Demonstrated ability to exercise judgment and discretion in handling confidential information and situations.
- •Ability work in a fast paced environment and balance multiple projects and deadlines.
- •Proficient in Microsoft Office applications, especially Excel, Word and PowerPoint.
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