Encore

Human Resources Representative

6.0/10

Encore

Not specified
Office / on-site
mid
about 1 month ago
May be outdated
hrHRISMicrosoft OfficeExcelWordPowerPoint

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Description

Key Job Responsibilities

  • •Answer questions regarding company’s policies and procedures.
  • •Maintain employee records in the Human Resources Information system (HRIS).
  • •Responsible for managing HR mailbox and providing timely responses.
  • •Escalates HR issues using judgment to assess risk and sensitivity level.
  • •Draft various HR Letters.
  • •Assist with onboarding process for team members.
  • •Assists with off-boarding procedures.
  • •Process and file HR mail.

Information Management and Reporting

  • •Maintain digital and electronic employee records.
  • •Run and prepare reports from HRIS.
  • •Prepare ad hoc reporting for HR team.
  • •Ensure up to date and thorough documentation.
  • •Submit workflows in HRIS and ensure approval process is followed.

Benefits Administration

  • •Manage Health Group Insurance and Retirement Savings Plan enrolment and updates.
  • •Maintain Group Benefits and RSP system.
  • •Answer inquiries regarding coverage and eligibility solve and escalate issues related to benefits and RRSP.
  • •Upload RSP contributions to vendor’s portal.
  • •Process monthly benefits and RSP remittances, reconciliations, invoices and billing.
  • •Participate in benefits maintenance and system improvement projects.

Other responsibilities

  • •Assist with updates to the company policies, and FAQ documents.
  • •Create and update departmental SOPs.
  • •Manage background check process for employees.
  • •Manage the Reliability certification process and act as Alternate Company Security Officer.
  • •Assist with the administration of Worker’s Compensation claims and disability claims.
  • •Provide support with and participate in HR improvement projects.
  • •Liaise with HR vendors.
  • •Performs general office support functions, as needed.

Requirements

Job Qualifications

  • •Bachelors Degree in Human Resources or Business Management, other analytical discipline or equivalent experience.
  • •2+ years’ experience in administrative and customer service.
  • •Critical thinker, active listener and effective time manager.
  • •Organized, detail-oriented and able to prioritize multiple tasks and deadlines.
  • •Excellent professional written and verbal communications skills.
  • •Demonstrated ability to exercise judgment and discretion in handling confidential information and situations.
  • •Ability work in a fast paced environment and balance multiple projects and deadlines.
  • •Proficient in Microsoft Office applications, especially Excel, Word and PowerPoint.
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