M/

In-App Service Manager

6.0/10

Moloco / TikTok / Bigo

Not specified
Remote
junior
28 days ago
supporttechGoogle SheetsExcel

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The vacancy provides basic information but lacks clarity in compensation and company details.

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Description

What you'll do

  • Communicate with clients and partners in chats
  • Monitor balances and financial operations
  • Maintain tables, reports, and record data
  • Resolve client issues related to technical and financial aspects
  • Forward requests to partners and monitor execution
  • Work with IN-APP networks (Moloco, TT, Bigo, etc.)

Conditions

  • Remote work format
  • Schedule 2/2, 10:00–22:00 MSK
  • Payment twice a month, paid vacations and sick leaves
  • Growth within the company
  • Friendly team without bureaucracy

Requirements

  • Experience in client support for at least 6 months
  • Proficient in Google Sheets / Excel
  • English A2+ or ability to use a translator
  • Attention to detail, multitasking, literacy
  • Understanding of digital/advertising platforms is a plus
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