Onboarding Product Manager
6.0/10
Securitize
Not specified
Remote
mid
23 days ago
fintechproductweb3
AI Summary
The vacancy is well-defined but lacks compensation details, affecting overall quality.
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Description
What you'll do
- •Own the investor onboarding journey from account creation through successful investment across diverse opportunities and fund structures.
- •Deeply understand current onboarding pain points and redesign flows to maximize clarity, conversion, and investor trust.
- •Define and prioritize product requirements for:
- •Funding flows (bank transfer, USD, USDC, and other methods)
- •Document execution (e.g., DocuSign or issuer‑specific flows)
- •Cool‑down / allocation periods and related investor communications
- •Design and optimize flows that can support many different issuer needs while still feeling coherent and intuitive for investors.
- •Work closely with engineering and design to deliver improvements iteratively, validate them with data, and refine based on user feedback.
- •Partner with Operations, Customer Support, and Issuer‑facing teams to ensure internal processes and tooling support a great investor experience.
- •Continuously “walk the path” of the investor: regularly test the product, run through real scenarios, and identify friction or confusion.
- •Define metrics for onboarding success (e.g., completion rates, time to invest, drop‑off points) and use them to drive prioritization.
- •Act as internal advocate for the investor, balancing issuer flexibility with a consistent, high‑quality experience.
- •Demonstrates the ability to understand complex products and architectures, adapt to changing conditions, and consistently drive the vision forward.
Conditions
- •Flexible Paid Time Off – Promoting a healthy work-life balance.
- •Equity Grant Opportunities – Share in the success and future growth of the company.
- •Remote Work Flexibility – Work from anywhere while staying connected with a dynamic and collaborative team.
- •Comprehensive Insurance Coverage – Employer-paid Medical, Dental, and Vision benefits for you and your family.
- •401(k) Retirement Plan – Secure your financial future with employer-sponsored savings.
Requirements
- •Practical familiarity with US financial services, banking, and/or investment products.
- •Experience working with or around US bank account integrations, payments, or financial onboarding flows.
- •Working knowledge of blockchain, crypto wallets, and the broader crypto/DeFi ecosystem.
- •3–5+ years of product management or closely related experience in B2C or B2B2C digital products.
- •Experience in fintech, wealth management, capital markets, or digital asset/tokenization platforms.
- •Proven track record of owning an end‑to‑end user journey and improving it through data, UX enhancements, and experimentation.
- •Demonstrated ability to design clear, low‑friction flows for complex or regulated processes.
- •Strong empathy for end users and ability to translate complexity into simple, guided steps.
- •Experience working closely with engineering, design, and operations.
- •Excellent written and verbal communication skills in English.
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