People Operations Specialist, EMEA
6.0/10
Blockstream
Not specified
Remote
mid
24 days ago
cryptofintechhrweb3HR OperationsHR AdministrationEmployee ExperienceComplianceProcess ImprovementAutomationRecruitingLearning and Development
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Description
Employee Experience & HR Support
- •Be a trusted and responsive point of contact for employees across the EMEA region
- •Support employees and managers with HR-related questions, policies, processes, and documentation
- •Lead onboarding activities and create a seamless and welcoming employee experience
- •Support employee relations topics with professionalism, care, and consistency
- •Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries
HR Operations & Administration
- •Maintain highly accurate and confidential HRIS records and employee documentation
- •Coordinate payroll, benefits administration, and vendor communication across EMEA countries
- •Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations
- •Manage contracts, letters, employment documentation, and HR administrative workflows
- •Support the development and maintenance of HR policies, handbooks, and internal procedures
- •Ensure strong operational accuracy and attention to detail across all HR activities
HR Process Improvement & Automation
- •Support modernization and automation of HR processes and workflows
- •Identify opportunities to improve efficiency through technology and AI-driven tools
- •Assist with the implementation and optimization of HR systems and operational processes
- •Bring curiosity and interest in how technology can improve employee experience and HR delivery
Talent & Development
- •Support recruiting activities including job postings, candidate communication, interview coordination, and screening
- •Assist with performance review cycles, goal setting, and employee development initiatives
- •Coordinate training and learning opportunities across teams
- •Gradually grow into broader HR business partnering exposure and responsibilities over time
Schedule
- •Monday-Friday, office-based in the centre of Lugano and hybrid 2 days per week.
Requirements
Required Qualifications
- •5+ years of experience in People Operations
- •Strong familiarity with HR operations, HR administration, HR processes, Learning and Development and employee lifecycle management
- •Experience supporting payroll, contracts, HR systems, and operational HR workflows
- •Experience working across multiple countries and jurisdictions within EMEA
- •Knowledge of Swiss and broader EMEA employment law and HR practices
- •Excellent organizational skills and exceptional attention to detail
- •Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism
- •Strong interpersonal and communication skills with the ability to build trust across the organization
- •Curiosity and familiarity with technology, AI tools, and HR process automation
- •Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus)
- •Excellent English and Italian verbal and written communication skills
Nice To Haves (Preferred Qualifications)
- •Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments
- •Strong multi-country HR experience across EMEA
- •German and/or French language skills are highly preferred
- •Experience improving or automating HR operational processes
- •Exposure to scaling organizations or fast-growth environments
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