Salesforce Marketing Cloud Admin
8.0/10
Nexo
Not specified
Hybrid
mid
about 1 month ago
May be outdated
marketingtechSalesforce Marketing CloudHTMLAMPscriptSQLJiraConfluenceSlack
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Description
Your role
- •Work with the Client Operations team and Marketing Cloud Product Owner to understand business requirements and translate them into technical solutions.
- •Configure, monitor, and troubleshoot customer journeys, automations, and system processes in Marketing Cloud.
- •Create and maintain Data Extensions, perform audience segmentation, and facilitate integration of customer data as per business requirements.
- •Consult Client Operations, Lifecycle, and Product teams on the best technical approach to campaign execution, automation design, and business requirements.
- •Support the deployment and configuration of new communication channels and channel capabilities within Marketing Cloud, in coordination with Client Operations and Marketing Cloud Product Owner.
- •Support A/B testing and experimentation by configuring test variants, audience splits, and measurement tracking within Marketing Cloud.
- •Make data-driven decisions to optimize campaign delivery and customer engagement.
- •Execute administrative functions, including user account maintenance and access management.
- •Create, maintain, and troubleshoot integration processes between Salesforce and other needed solutions.
- •Perform root cause analysis and resolution for all Marketing Cloud issues, including in collaboration with Marketing Cloud Support.
- •Regularly audit the email sender reputation and IP health.
- •Maintain technical documentation, manuals, and policies for all Marketing Cloud configurations.
Nexo benefits
- •Competitive and rewarding remuneration package.
- •Annual performance-based bonuses.
- •Comprehensive Learning Hub for continuous growth.
- •Hybrid work model: primarily office-based with scheduled home office flexibility.
- •A dynamic and inspiring environment with cutting-edge projects.
- •Career development opportunities in a global leader driving the next generation of wealth.
- •Customizable personal benefits package.
- •Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
- •Parking and public transportation cards at preferential rates, plus free electric bikes.
- •Fresh fruits, snacks, and a well-stocked office kitchen.
- •Regular department team buildings and company-wide team buildings.
Requirements
What makes you stand out
- •3+ years of experience in a marketing automation role.
- •Experience with the Salesforce Marketing Cloud, including hands-on knowledge of Studios and Builders.
- •Good understanding of other Salesforce solutions (Sales & Service Cloud, Financial Service Cloud).
- •Understanding of agile practices and associated tools (Jira, Confluence, Slack, etc.).
- •Understanding of marketing KPIs and analytics.
- •Experience with basic HTML (for example, creating tables, links, and bolding).
- •Experience with AMPscript and SQL.
- •Excellent organization and prioritizing skills, with keen attention to detail.
- •Strong analytical and problem-solving skills, with an ability to develop creative solutions.
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