Senior Account Manager
8.0/10
Superside
$92,000 – $161,000 USD
Remote
senior
29 days ago
marketingtech
AI Summary
The vacancy is strong in clarity and requirements but lacks detail on tools and processes.
Check Match — Just drop your CV
See your fit for Senior Account Manager in seconds.
Description
What you'll do
- •Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
- •Manage renewals and support moderate growth opportunities within defined commercial frameworks.
- •Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
- •Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
- •Identify and resolve risks early, acting as the main point of escalation for your accounts.
- •Translate customer goals into clear, structured creative programs.
- •Use performance data and insights to support QBRs and renewal conversations.
- •Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
- •Partner with cross-functional teams to ensure alignment on delivery and account strategy.
Conditions
- •Remote-first work environment.
- •Join a global team of 60+ nationalities.
- •Work in a fast-paced, high-trust environment.
- •Opportunities for mentorship and career growth.
Requirements
- •5+ years of experience in account management or client services within creative, digital, or professional services environments.
- •Experience managing and retaining client accounts with ownership of renewals.
- •Ability to lead commercial conversations within defined pricing and deal structures.
- •Strong stakeholder management skills, with experience working with senior clients.
- •Ability to balance strategic thinking with day-to-day execution.
- •Experience working with cross-functional teams such as Project Managers and Producers.
- •Comfort using data to inform account decisions and forecasting.
- •Strong communication skills in English, with the ability to connect delivery to business outcomes.
Loading similar jobs...