Senior Site Reliability Engineer
8.0/10
Block
$170,100 – $170,100 USD
Remote
senior
about 1 month ago
May be outdated
techKotlinModern Java (11+)HTTPJSONgRPCProtocol BuffersMySQLVitessDynamoDBEvent driven architecturesDataDog
AI Summary
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Description
What you'll do
- •Build and extend platforms to improve system reliability
- •Work on team goals that encompass reliability for the entire company
- •Standardize reliability tools across multiple platforms and organizations
- •Triage, coordinate, and lead stabilization of sev 0–1 incidents
- •Serve as primary oncall, maintaining structured escalation paths and exercising leadership escalation
- •Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns
- •Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis
- •Design and implement safe deployment patterns (progressive delivery, automated rollback, guardrails)
Conditions
- •This program shifts Block from reactive incident handling to repeatable, system-wide reliability gains — fewer customer-visible incidents, faster response, higher product velocity, and lower burnout across the organization.
- •Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
- •Zone A: USD $189,000 - USD $283,600
- •Zone B: USD $179,600 - USD $269,400
- •Zone C: USD $170,100 - USD $255,100
- •Zone D: USD $160,700 - USD $241,100
Requirements
- •Drive to root cause systems with many moving parts and take the necessary steps to fix them
- •Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
- •Familiarity with AI-driven tooling for observability, incident analysis, or automation
- •A mindset that naturally reaches for AI to accelerate problem-solving and reduce toil
- •Experience running production oncall for high-availability systems
- •Strong incident management skills — structured triage, mitigation under pressure, blameless postmortems
- •Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation
- •Monitoring & observability expertise — building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion
- •Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows
- •Comfort with vendor/dependency management — maintaining validated escalation contacts reachable within ≤ 5 minutes
- •Boundless curiosity, autonomy, and a strong sense of accountability
- •A strong desire to perform and grow as an engineer
- •5+ years of software development experience
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