Success Enterprise Solutions Consultant
5.0/10
Cryptio
Not specified
Remote
mid
about 1 month ago
May be outdated
cryptofintechweb3
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Description
What you'll do
This is a strategic, consultative role focused on long-term value and enterprise success.
- •Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
- •Serve as the primary technical and operational advisor post go-live
- •Build deep relationships with finance, operations, and executive stakeholders
- •Lead health checks, business reviews, and success planning sessions
- •Map complex fund flows and ensure Cryptio remains the central source of financial truth
- •Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
- •Partner with Account Managers to identify expansion, upsell, and new use cases
- •Act as an escalation point for complex customer and technical challenges
Conditions
- •You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto
- •You’ll act as a true strategic partner, not just a support function
- •You’ll influence Cryptio’s product roadmap through real customer insight
- •You’ll gain exposure to complex, enterprise-scale crypto finance operations
- •You’ll operate in a high-trust, high-impact role with strong internal visibility
- •Perks: 👩💻 Remote or Hybrid working, 🏝️ 25 days paid holiday plus bank holidays, 🙌 One additional day of annual leave each year, up to 30 total days, 🎂 Your birth off, 🧘 Mental health resources, wellbeing programs, and professional coaching, 🫶 Family-friendly policies, 💪 Fitness and wellness budget, 💻 MacBook Pro, 🖥️ $200 home office setup budget, 🎓Training and development budget we have additional benefits depending on location
Requirements
- •Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles
- •Brings strong expertise in accounting, financial operations, and reporting
- •Has experience managing enterprise or high-ARR customers
- •Understands crypto ecosystems and institutional digital asset workflows
- •Is comfortable working with APIs, integrations, and complex system architectures
- •Communicates confidently with technical teams and senior stakeholders
- •Takes a consultative, advisory approach and thrives in multi-stakeholder environments
Nice to have
- •Big 4, ERP, fintech, or crypto-native background
- •Experience influencing product roadmaps or shaping best practices at scale
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