Cryptio

Success Enterprise Solutions Consultant

5.0/10

Cryptio

Not specified
Remote
mid
about 1 month ago
May be outdated
cryptofintechweb3

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The vacancy is strong in task clarity and requirements but lacks compensation details.

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Description

What you'll do

This is a strategic, consultative role focused on long-term value and enterprise success.

  • Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
  • Serve as the primary technical and operational advisor post go-live
  • Build deep relationships with finance, operations, and executive stakeholders
  • Lead health checks, business reviews, and success planning sessions
  • Map complex fund flows and ensure Cryptio remains the central source of financial truth
  • Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
  • Partner with Account Managers to identify expansion, upsell, and new use cases
  • Act as an escalation point for complex customer and technical challenges

Conditions

  • You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto
  • You’ll act as a true strategic partner, not just a support function
  • You’ll influence Cryptio’s product roadmap through real customer insight
  • You’ll gain exposure to complex, enterprise-scale crypto finance operations
  • You’ll operate in a high-trust, high-impact role with strong internal visibility
  • Perks: 👩‍💻 Remote or Hybrid working, 🏝️ 25 days paid holiday plus bank holidays, 🙌 One additional day of annual leave each year, up to 30 total days, 🎂 Your birth off, 🧘 Mental health resources, wellbeing programs, and professional coaching, 🫶 Family-friendly policies, 💪 Fitness and wellness budget, 💻 MacBook Pro, 🖥️ $200 home office setup budget, 🎓Training and development budget we have additional benefits depending on location

Requirements

  • Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles
  • Brings strong expertise in accounting, financial operations, and reporting
  • Has experience managing enterprise or high-ARR customers
  • Understands crypto ecosystems and institutional digital asset workflows
  • Is comfortable working with APIs, integrations, and complex system architectures
  • Communicates confidently with technical teams and senior stakeholders
  • Takes a consultative, advisory approach and thrives in multi-stakeholder environments

Nice to have

  • Big 4, ERP, fintech, or crypto-native background
  • Experience influencing product roadmaps or shaping best practices at scale
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