Cash App

Regulatory Program Manager, Automation & Intelligence

8.0/10

Cash App

$152,200 – $152,200 USD
Remote
mid
about 1 month ago
May be outdated
aifintechprojecttechAIautomationprogram managementregulatory operationsprocess improvementcross-functional collaboration

AI Summary

The vacancy is well-structured with clear responsibilities and compensation, but lacks some details on tools and company presence.

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Description

What you'll do

  • β€’Champion AI & Automation Adoption: Act as the primary evangelist for AI and automation tools within the SSOM Core Team and across the broader Matrix Team.
  • β€’Identify & Build Automation Opportunities: Proactively map SSOM workflows end-to-end to identify high-impact automation opportunities.
  • β€’Own the AI & Automation Roadmap: Partner with SSOM leadership and BizOps to define, prioritize, and deliver a rolling roadmap of AI-powered initiatives.
  • β€’Drive Tool Optimization: Oversee the adoption and continuous improvement of program management tooling.
  • β€’Translate AI for a Regulatory Audience: Bridge the gap between technical capability and regulatory program reality.
  • β€’Build Scalable Frameworks: Develop reusable playbooks, automation blueprints, and AI-assisted templates.
  • β€’Measure What Matters: Define and track KPIs for AI and automation initiatives.
  • β€’Cross-Functional Collaboration: Work closely with Data Science, Engineering, Compliance Analytics, and external consultants.
  • β€’Stay Ahead of the Curve: Continuously evaluate emerging AI platforms, agentic tools, and automation technologies.
  • β€’Roll Up Your Sleeves When It Counts: Step in as a hands-on generalist when the situation demands it.

Conditions

  • β€’Competitive salary based on location and experience.
  • β€’Market-based pay approach with potential future modifications.
  • β€’Opportunity to work in a dynamic and innovative environment.

Requirements

  • β€’8+ years of experience in program management, BizOps, regulatory operations, or a related field.
  • β€’Experience with AI and automation tools.
  • β€’Experience leading change management and enablement initiatives.
  • β€’Strong analytical skills with program tracking data and remediation metrics.
  • β€’Excellent emotional intelligence and ability to influence without authority.
  • β€’Experience in regulated industries such as fintech or financial services is a strong advantage.
  • β€’Familiarity with AML/BSA, CFPB supervision, or consent order management is highly desirable.
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