Pre-Sales Solutions Specialist I - Safe

*As a Pre-Sales Solutions Specialist I, you will:*

• •Build foundational knowledge of the FME Platform and its real-world use cases.
• •Work with the Sales team to understand customer needs and support pre-sales activities.
• •Participate in scoping calls with prospective customers
• •Prepare and deliver product demonstrations and proof of concepts tailored to customer challenges
• •Respond to technical questions from prospective customers.
• •Lead technical discussions with prospective and existing customers.
• •Create and update technical resources on the FME Knowledge Base
• •Contribute to the FME Community
• •Help create content and resources for prospective and new customers.
• •Contribute to knowledge sharing through internal documentation, blog posts, and webinars.
• •Participate in beta testing of new FME builds, bringing a customer lens to product feedback.
• •Share customer insights with internal teams to help shape the product and customer experience.
• •Collaborate with Customer Success and Customer Education teams to support onboarding improvements.

When you choose a career with Safe Software, you’re also choosing…

• •Meaningful Work: Make a profound impact across our business, workplace and data integration product.
• •A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
• •Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
• •Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• •Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
• •Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
• •Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
• •Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
• •Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
• •An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!

Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following

• •Diploma, degree, or equivalent experience in a relevant field (such as GIS, data analytics, system integration, or business analysis).
• •Up to 2 years of experience working with technical products in a customer-facing, analytical, project-based, support, or related role.
• •Exposure to the FME Platform or similar data integration tools is an asset but not required.
• •Clear and approachable communication skills.
• •Interest in developing presentation skills.
• •Problem-solving ability and willingness to learn new approaches.
• •Ability to work collaboratively across teams.
• •Comfortable asking questions and learning from feedback.
• •Adaptable and open to change.
• •Exposure to AI tools and an interest in using them to support troubleshooting, documentation, or workflows.

Nice to Have:

• •Experience with GIS, databases, business systems or data integration tools.
• •Background in a customer-facing role such as technical support or professional services.
• •Experience creating technical content or documentation.